What’s Limiting Your Unlimited Data?
Right now Sprint’s biggest claim to fame is unlimited data. On the surface it sounds great, but have you ever tracked how much data you use in a month? Over the past year many have complained about Sprint’s slowing data speeds, even going as far as accusing them of throttling their customer’s connection. Sprint’s current ad campaign bills their offering as “truly unlimited data” and swears that they’re not doing this, but try telling that to an angry mob.
So what is really going on with Sprint’s network these days? A little while back we reached out to Sprint and received somewhat of a generic answer that the network had been battling capacity issues. Now before you draw the conclusion that Sprint’s network can’t support its customer load, that’s not exactly what the previous statement was saying. In addition to a massive customer load of over 55 million subscribers, an unknown percentage of customers are using large unauthorized amounts of data.
You might ask, how does one use an unauthorized amount of data on an “unlimited” service plan? Currently Sprint’s network is being victimized by an unknown percentage of unauthorized mobile hotspot users. For those of you that are unfamiliar with this practice, it’s when someone uses a third-party application to use their phone as a mobile hotspot without having the appropriate service plan.
Now before you say, things can’t be that bad, trust us, it’s worse than you think. In some of these cases of unauthorized data abuse, people use their phone as their household’s sole internet connection. Thinking back as I write this, I’ve personally seen someone use their connection to download media, stream videos and play PlayStation games online. One could only imagine how much data a monthly routine like this would rack up. However, the worst case of unauthorized data abuse that we’ve ever seen was an individual surpassing 100GB of data per month, in which Sprint stepped in with a warning.
There’s an old saying, “give them an inch and they’ll take a mile.” In this case the expression holds true. Of course we’re not saying that this is the one and only reason that Sprint’s network speeds have declined. With millions of people using large amounts of data well inside the terms of their user agreement, Sprint still needs to make some much needed improvements to accommodate their current user base.
As we continue to wait for Captain Hesse he and his crew to get things in order, you may find yourself tempted to explore other options. But with the competition openly throttling user data speeds, would you really be gaining anything? Hopefully by the time Sprint’s LTE is fully up and running, they will have taken the much needed measures to prevent history from repeating itself.